Bird Technologies Group

Services > Bird Service Center > RMA / Service Request Form

RMA Service Request Form

To request an RMA for your BIRD equipment, please fill out the form below. A Service Center representative will respond to your request within 24 hours. You can Pre-pay your order by providing a PO with your shipment or credit card info below in the comments section. Click on the Pricing file to see the flat rate pricing (the pages are broke up by product family, Press Control F to open the search box function, then type in your model number).
Credit Card info needs to include: Name, Code, Expiration Date, and Number.

Click here to view Flat Rate Pricing (Microsoft Excel required)
Accreditation Certificate No.2626.01
Scope Of Accreditation To ISO/ICE 17025:2005 & ANSI/NCSL Z540-1-1994

If you have any additional questions email us at bsc@bird-technologies.com Normal business hours are 8:00 am - 5:00 pm EST. You can also print and fax this form to (440) 248-5426

Please check that you have completed all of the required fields and that all entries are correct.

*Company:

*Contact Name:

*Email:

*Phone:

Fax:

Perferred method of contact:

*Please select the reason for return:

*Preferred Method of Shippment:

** If Collect, please provide Account #:

*Please Select Product Brand:	Bird Electronic Products TX RX Systems Products

Quote ONLY:	Yes

Value for Customs Required:	Yes

Standard Cal (cert only - no data):	Yes

Detailed Test Report (data incl., at least $75.00):	Yes

Accredited Cal (data incl., at least $150.00 each):	Yes

Parts Returned:

Model # 1:

Serial # 1:

Model # 2:

Serial # 2:

Model # 3:

Serial # 3:

Model # 4:

Serial # 4:

Model # 5:

Serial # 5:

Model # 6:

Serial # 6:

Model # 7:

Serial # 7:

Model # 8:

Serial # 8:

Model # 9:

Serial # 9:

Model # 10:

Serial # 10:


Shipping Address
*Ship to Address 1:

Ship to Address 2:

Ship to Address 3:

*Ship to City:

*Ship to State:

*Ship to Zip Code:

*Ship to Country:


Billing Address
*Bill to Address 1:

Bill to Address 2:

Bill to Address 3:

*Bill to City:

*Bill to State:

*Bill to Zip Code:

*Bill to Country:

Comments:

Instructions and Addresses for International Return Shipments [Customs Broker]
All invoices should state "US GOODS RETURNED" and include a Value for Customs. If being returned for repair or calibration, please state: "US GOODS BEING RETURNED FOR REPAIR AND/OR CALIBRATION".

Bird Electronic Corporation c/o: Nippon Express USA, Inc.
7007 Engle Road, Suite
Middleburg Heights, OH 44130
Phone: 440-826-0077
Fax: 440-836-0589

For Smaller Shipments - You may also send returns through Federal Express directly to Bird Service Center.

When sending by courier ship direct to: Bird Service Center, 30303 Aurora Road - Solon, Ohio 44139